Island Club and Spa is Honolulu’s luxury fitness and rejuvenation destination. A place where our members and guests feel welcome, pampered, cared for and can call their home away from home.
We are committed to providing the finest personal service and facilities for our Members by adopting and living the 10 Island Club Gold Standards.
1) We are committed to fostering long lasting relationships with our Members and guests.
2) We believe that cleanliness of the facility is next to Godliness.
3) We take ownership of any and all member and guest concerns.
4) We understand that we are serving professional like minded people and will always act as professional like minded people.
5) We are proud of our professional appearance, behavior and communication.
6) We are empowered to create a wonderful experience for our Members and guests.
7) We cultivate an environment of teamwork to ensure that we meet the needs of our members, guests and co-workers.
8) We believe that it is our responsibility to control the member experience.
9) We are committed to the constant improvement of the Club.
10) We understand that when a Member refers a friend to Island Club and Spa, that this is the best compliment we may receive.